Sales & Customer Service Administrator up to £28K doe

We are recruiting for an experienced sales Administrator/customer services professional to join an established and growing business based in Cheltenham.  The company manufacture specialist industrial lubrication equipment, and they have an immediate requirement for a driven and motivated person with exceptional customer service skills who can respond efficiently to incoming enquiries and orders and build an excellent rapport with new and existing customers.

Key responsibilities:

·         Establish strong relationships with existing customers

·         Detail products and services to potential customers

·         Generate and follow up all quotations, logging data and updating reports

·          Responding promptly to all customer enquiries; providing product/service information

·         Maintaining, logging and updating all customer interaction

·         Operating CRM system – raising and processing orders, quotations and booking carriage

·         Address and resolve any customer issues regarding products or service

Key skills & attributes:

·         Previous experience in an industrial / engineering / sales admin environment

·         Computer literate (Microsoft office) with knowledge of Sage Line 50 (essential)

·         Excellent communication and organisational skills

·         Highly motivated, customer driven and able to work to strict deadlines/targets

Hours Monday to Thursday 8.30am – 4.30pm, Friday 8.30am -2.00pm

Up to £28K depending on experience; 25 days holiday + bank holidays

Please forward your up-to-date CV details and call Judy to discuss further.

First Choice Recruitment are a privately owned independent Recruitment service provider, we act as an employment agency for permanent recruitment and as an employment business for temporary recruitment. Our service is a free and confidential service to work seekers.