Sales & Customer Service Executive (Cheltenham)

We are recruiting for an experienced sales/customer services professional to join an established and growing business.  You would be working within a small office team in Cheltenham, the company manufacture specialist industrial lubrication equipment, and they have an immediate requirement for a driven and motivated salesperson with exceptional customer service skills who can respond efficiently to incoming enquiries and orders and build an excellent rapport with new and existing customers. 

Key responsibilities:

• Proactively research and build new customer portfolio
• Establish strong relationships with existing customers & maximise sales
• Detail products and services to potential customers
• Generate and follow up all quotations; keeping database & management reports up to date
•  Responding promptly to all customer enquiries; providing product/service information
• Maintaining, logging and updating all customer interaction
• Operating CRM system – processing orders, quotations and booking carriage
• Address and resolve any customer issues regarding products or service

Key skills & attributes:

• Previous experience in an industrial / engineering / sales environment
• Computer literate (Microsoft office) with knowledge of Sage Line 50
• A proven track record of new customer generation (2+ years)
• Excellent communication and organisational skills
• Highly motivated, customer driven and able to work to strict deadlines/targets

Hours Monday to Thursday 8.30am – 4.30pm, Friday 8.30am -2.00pm

Salary up to £29K depending on experience; + bonuses; 25 days holiday + bank holidays

Please forward your up-to-date CV details and call Judy to discuss further.

First Choice Recruitment are a privately owned independent Recruitment service provider, we act as an employment agency for permanent recruitment and as an employment business for temporary recruitment. Our service is a free and confidential service to work seekers.